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General FAQ + Safety | Ticketing + VIP | Directions + Parking
Press + Photo | Vending
Car Show | B-Boy/B-Girl Battles | Skate Showdown

If you've read the FAQ section and you still have a question, concern, or just want to voice your opinion​, please email us at: info@soundsetfestival.com

(Last Edited: April 11, 2017)

 

GENERAL FAQ + SAFETY

1. What time does everything kick off? What's the best time to arrive?
Gates open at 11:00 AM. We will set it off with DJs right away on ALL stages. We have 40+ artists performing within ten hours, so shortly after gates open, the mics will open too, and it will be GO TIME. Soundset ends by 9:30 PM as the sun sets over the Main Stages. Get there early and you will not miss anything! In the past, fans have started lining up as early as 6 AM.

2. The set times for Soundset will be announced through our app! The Soundset 2017 app is not yet ready. We’ll announce on social media when it is! Stay tuned. 
There are a lot of amazing artists playing. Broaden your horizons, plan on getting there early, and see as much music as you possibly can. If you want to be the first to know, we highly suggest you join our newsletter and follow us on Twitter, Instagram, Facebook & Snapchat!

Also, once you’re on the festival grounds, you can stop by our CONNECT TENT for set times and much more! Stay tuned to @Soundset and @Rhymesayers on Twitter all day long.

3. There is NO re-entry, if you exit the festival. The show goes on, rain or shine. Lineup and set times are subject to change. NO refunds, exchanges or cancellations.

4. What you can bring:

  • Backpacks (medium 20″ tall, 15″ wide and 9″ thick - CamelBaks are OK, but MUST be empty upon entry)
  • Small beach towel
  • Hats
  • Fun
  • (1) 20 oz. plastic bottle of water (must be SEALED or EMPTY)
  • Sun block
  • Lighters
  • Cigarettes
  • E-cigs (single use mini's and vape pens are OK [but NOT liquid refills])
  • Sunglasses
  • Sunshine
  • Cell phones or pagers
  • Walkie Talkies
  • Kids, Mom, Dad, or Uncle Jesse
  • Digital cameras (non-pro; SEE: Press + Photo), disposable cameras, and film cameras (non-pro)
  • Go Pros (NO poles / extenders / selfie sticks)
  • Hacky sacks
  • Strollers (for infants and toddlers only)
  • Peace, love, and a positive attitude
  • Pictures of Siddiq

5. What you CANNOT bring:

  • Weapons (knives, guns, brass knuckles, chains-- anything that can be used as a weapon to hurt someone)
  • Glass
  • Band instruments of any kind
  • Drugs or drug paraphernalia
  • “For sale” items (unless you are a contracted vendor; SEE: Vending)
  • Markers or spray paint
  • Fireworks / Explosives
  • Outside food and beverages
  • Squirt guns
  • Drones and remote control aircrafts or toys
  • Video cameras (except Go-Pros)
  • Poles / camera extenders / selfie sticks
  • Audio recording devices
  • Laser Pointers
  • Totems
  • Umbrellas
  • Blankets
  • Tents
  • Chairs
  • Stuffed animals
  • Pets 
  • Kites or flags
  • Megaphones or portable speakers

6. YES, it’s true. This year, Soundset is back in the Twin Cities. That's right party people, the Minnesota State Fairgrounds On The Midway!

7. Want to know where everything is?
This year’s map layout is not yet ready for viewing. When ready, we will release it here and through our mobile app! On the day of the show, we will also have maps available at the Connect Tent.

8. YES, first aid and medics will be on site.
Soundset offers safety first! These will be marked on the site map when ready. Maps will also be available on the day of the show at the Connect Tent.

9. All people with medical prescriptions:
Please identify yourselves to security at gate check-in. ALL medical prescriptions and accompanying names on those containers MUST match the person’s proper I.D.

10. If you have a friend or family member that is disabled, we DO have accessible seating tickets available at both our online ticketing outlet and at Fifth Element (in-store).
These tickets will allow 1 additional person (with a ticket of their own) to accompany the guest with disabilities, and there will be an accessible area designated near the main stage. Specific questions in regards to accessible seating tickets, please email us at info@soundsetfestival.com with the subject line: ACCESSIBLE TICKETS.

11. Of course, Soundset 2017 is ALL AGES -
We are for the kids! Children under the age of 10 get to experience the music for FREE, but must be accompanied by a ticket-paying adult. Maximum (2) children per (1) adult. Strollers are allowed for infants and toddlers only. No adults in strollers, please.

12. YES, there will be ATM machines available on site.
CASH rules everything around me. But if you prefer, you can still use a credit/debit card when purchasing food and beverage tickets, as well as at the Soundset and Fifth Element merch booths!

13. The final line-up has been 100% confirmed.
If we have not contacted you yet, your submission did not make the final cut. No exceptions. Thank you for reaching out, hustling your groups and sending us a massive amount of great music. These decisions were not easy, but they are final.

14. Interested in promoting your products or services at Soundset? Become a sponsor!
Send an email to our sponsorship team at sponsorship@soundsetfestival.com with SPONSOR included in the subject line.

15. Hell YES, there will be official Soundset merchandise!
Look for the BIG tent that says “SOUNDSET MERCHANDISE”. You can also find this listed on our official site map, which will be available soon. Yes, your cash and your credit are good with us.

16. Soundset understands it can be hot.
We know there are some pale friends out there that the sun just doesn’t like (J-Bird). Shaded areas will be provided. There are also cool tents you can go into, such as the DJ / B-Boy / B-Girl tent, where you can enjoy battles, a production showcase, and DJs spinning records ALL DAY LONG! There will also be FREE tap water available from any of our multiple water stations – check the info booklet you’ll receive when you arrive for more specific information.

17. Please note that tailgating is prohibited in all MN State Fairgrounds parking areas.

18. Transportation.
The transportation info for Soundset 2017 is coming soon. Stay tuned!

19. Lost + Found
Yes, we will have a Lost & Found. This will be marked on the site map when ready!

Missing items can be picked up same day at our Lost & Found.

All items remaining at Lost & Found after Soundset will be held at the Minnesota State Fairgrounds from Tuesday, May 30th thru Friday, June 2nd, 2017. Minnesota State Fairgrounds are closed on Memorial Day (Monday, May 29th), so no Lost & Found pick up will be available that day.

For lost items, please call 651-288-4400 between Tuesday, May 30th - Friday, June 2nd, 2017 from 8:00am - 4:00pm CST.

After June 2nd, all items will either be donated or disposed of, accordingly. All lost ID’s and driver's licenses will be sent directly to the state.

20. Are you a new mother? YES, there will be a safe area for breast pumping!
With our new location at the State Fairgrounds, there will be private rooms that are used for nursing. These can be found in the First Aid/Police/Lost & Found area on the site map. Please email us at info@soundsetfestival.com so we can make sure you get all of the proper information for this.

21.  Reducing our environmental impact:
Every year, we seek to improve on reducing Soundset’s environmental impact. This year, all aluminum, plastic and glass bottles and containers, shipping pallets and grease generated during Soundset will all be recycled.

For every trash bin on site, there will also be a recycling container right next to it. Choose responsibly!

In addition, we will also have a crew of (20) Minnesota State Fair event staff on-site working to keep the grounds clean.

22.  If you drive to Soundset and are not in the condition to drive after the show, we want you to BE SAFE!! You may leave your car parked at the Minnesota State Fairgrounds overnight, but they must be picked up no later than 6 PM on Monday, May 29th!

 

TICKETING FAQ

1. This year, we are encouraging YOU to please print out your tickets from Front Gate Tickets. Simply choose the FREE mailing option, which will offer the option to print... Or just take a trip down to Fifth Element to buy your tickets in person!
Every year, many, many people decide Will Call is the way to go, and every year we have longer and longer lines. PLEASE don’t wait in line; Get your ticket in advance and avoid the long wait.

2. If you choose to pick up tickets at Will Call, PLEASE print out your confirmation and bring it with you to Soundset. ​
If you purchased General Admission​ tickets, you will find your tickets at the Will Call tent before you enter Soundset... The tent will have clear signage that says WILL CALL, and that’s where you go. If you purchased VIP tickets, there will be a separate VIP check in location.

PLEASE DO NOT PURCHASE WILL CALL TICKETS FROM THIRD PARTY RESELLERS / THIRD PARTY RESELLER SITES, AS THEY WILL NOT MATCH YOUR NAME ON YOUR I.D. AND ARE OFTEN FAKE AND/OR WILL COST YOU MORE MONEY. IF YOUR TICKET IS FAKE AND DOES NOT SCAN AT THE GATES, WE WILL NOT BE ABLE TO HELP YOU.

3. If you bought your tickets online during the pre-sales, you bought them from Front Gate Tickets. If you have questions for them regarding your purchase, you may contact their Customer Service by phone at 888-512-SHOW (7469) OR by email through their support hub.

Bought your tickets at Fifth Element and have questions for them? Shoot an email over to orders@fifthelmentonline.com

4. For those people 18+, we are offering a special Soundset 2017 VIP experience!
The VIP ticket includes the following amenities: Limited Edition Soundset bag, Soundset Festival shirt, exclusive VIP parking, separate VIP entrance to the festival grounds, access to exclusive VIP area near the main stages, exclusive bleacher-style seating for viewing main stages, shaded tent chill area, separate VIP restroom, VIP bar with adult beverages for 21+ with ID (This is the ONLY location on site that will sell hard liquor), One (1) free ride on the Soundset ferris wheel per VIP ticket, special Limited Edition VIP ticket / laminate, and more!

VIP tickets are $198 each (plus applicable fees) and are subject to limited availability.

*Please Note: Your I.D WILL BE CHECKED upon entrance to VIP area. You must be 18+ to enter the VIP area, even if accompanied by an adult. Your VIP laminate does not get your backstage no matter how hard you try (We don’t care if you can spit hot bars).

Tickets are non-refundable and non-transferable. No name changes or alternate box office or Will Call pickups will be allowed. No exceptions. Photo ID, order number, and credit card used for purchase are required for Will Call pickup. Do not buy passes from a third party reseller / third party reseller site. Any passes not purchased through the official Soundset ticketing providers will not be authenticated or supported.

5. VIP Parking Info:
Your parking pass is your ticket confirmation printout. You MUST bring a printout of your ticket order from Front Gate Tickets. This document must say VIP with your confirmation number. Show the document to the friendly parking attendant and you are now in VIP parking!

Tickets are non-refundable and non-transferable. No name changes or alternate box office or will call pickups will be allowed. No exceptions. Photo ID, order number and credit card used for purchase are required for will call pickup.

Do not buy passes from a third party reseller / third party reseller website. Any passes not purchased through the official Soundset ticketing provider will not be authenticated or supported.

6. VIP Check-In:
You will notice your VIP printout says it MUST BE redeemed and that printout is NOT good for entry. DON’T WORRY, we’re giving you a much cooler Soundset ticket when you check in at VIP prior to entering Soundset. The check-in is where you’ll get all your VIP amenities, so you can decide to bring it with you or leave in your car. The choice is yours!

*Please Note: VIP tickets are digital ONLY this year. If you bought your ticket from Fifth Element, your ticket(s) will be e-mailed to the e-mail address you provided upon checkout.

7. If you have a friend or family member that is disabled, we DO have accessible seating tickets available at both our online ticketing outlet and at Fifth Element (in-store).
These tickets will allow 1 additional person (with a ticket of their own) to accompany the guest with disabilities, and there will be an accessible area designated near the main stage. Specific questions in regards to accessible seating tickets, please email us at info@soundsetfestival.com with the subject line: ACCESSIBLE TICKETS.

8. Of course, Soundset 2017 is All-Ages;
We are for the kids! And for those youngsters under the age of 10, you get to experience the music for FREE. You must be accompanied by ticket-paying adult. (2) kids per one adult. Strollers are allowed for infants and toddlers only; No adults in strollers, please.

9. If you’re on Hip-Hop time and did not get your tickets before the big day, we understand. 
We will have some tickets available at the on-site box office, pending advance ticket sales-- this means that we will only be selling tickets at the door if we do not sell out in advance. On-site box office opens at 10:00am day of show. PLEASE DO NOT SUPPORT RESELLERS OR PEOPLE SELLING FAKE TICKETS ON CRAIGSLIST AND OTHER TICKET RESELLER SITES.

10. When you get a General Admission ticket to Soundset, you get a parking spot.
That’s right, party people... NO extra parking fees. Parking is included with the price of your ticket... But you should still get your carpool on and help save the planet!

11. When will my tickets be sent to me?

  • Fans who purchased GA hard tickets from Front Gate Tickets online: These will start being mailed out by Front Gate Tickets starting April 4, 2017.
  • Fans who purchased GA digital delivery tickets from Front Gate Tickets online: These will start being e-mailed out to you 2 weeks before the show day.
  • All VIP ticket purchases are DIGITAL this year, and will be Will Call ONLY. VIP tickets are non-transferable. No name changes will be accepted. 
  • VIP tickets will be held at the VIP Check-In at the North Entrance on site. Whether you purchased your VIP tickets from Front Gate Tickets or Fifth Element, you will receive an emailed receipt for your purchase. The receipt includes the order number you will need to present at VIP Check-In to collect your tickets and other VIP items.
  • GA hard tickets will be available online until May 14th, then Digital Delivery option only after that.

Have questions about the delivery of your order? You can contact Front Gate Tickets' Customer Service at 888-512-SHOW (7469).

 

VIP

MUST BE 18+ FOR VIP.

Your VIP ticket Includes:
- Limited edition Soundset bag
- Soundset Festival shirt
- Exclusive VIP parking
- Separate VIP entrance to the festival grounds
- Access to exclusive VIP area near the main stages
- Exclusive bleacher-style seating for viewing main stages
- Shaded tent chill area
- Separate VIP restrooms
- VIP bar with adult beverages for 21+ with ID. This is the only location on site that will sell hard liquor.
- One (1) free ride on the Soundset ferris wheel per VIP ticket
- Special Limited Edition VIP ticket / laminate, and more!

*Please Note: Your ID WILL be checked. You must be 18+ to enter VIP, even if accompanied by an adult. Your VIP laminate does not get you backstage.

*VIP Parking Info:
Your parking pass is your ticket. If you do not have an actual ticket, you MUST bring a printout of your ticket order from Front Gate Tickets or your ticket from Fifth Element. This document must say VIP with your confirmation number. Show the document to the friendly parking attendant and you are now in VIP parking!

*VIP Check-In:
You will notice your VIP tickets says it MUST BE redeemed and that ticket is NOT good for entry. DON’T WORRY, we’re giving you a much cooler Soundset ticket when you check in at VIP prior to entering Soundset.

Please have your I.D ready. Everyone going into VIP MUST be 18+; No exceptions. If you purchased multiple tickets, please have your entire party with you upon check-in.

We will then check your I.D and give you your VIP wristband, and your Soundset Bag full of goodies, ticket / laminate, and festival shirt. We will have the following sizes: Women's Medium, Women’s Large, Small, Medium, Large, XL, XXL, XXXL. You will specify your size upon pickup. Do not expect to get your shirt after the show, this MUST BE done upon check-in only.

Once you have all your fresh VIP items, you are welcome to put them all in your car. Please make sure to check inside your bag, as the Soundset program is inside and you will need it.

DIRECTIONS TO VIP LOT:

An updated parking and directions map will be coming soon. Please check back later!

From the Mpls and West of the State Fair Grounds- Freeway 94 to highway 280. Exit North on 280 to exit  Larpenteur, head East (right) on Larpenteur to Cleveland Ave. Turn Right at Cleveland and left at Commonwealth Ave.

From the North or St Paul using 35W. From 35W and Highway 36, exit south onto Cleveland Ave.  Follow Cleveland to Commonwealth Ave.  Left onto Commonwealth to Fairgrounds.

From 94 East and St Paul- Freeway 94 to 280, Exit North on 280 and exit at Larpenteur. East (right) on Larpenteur to Cleveland. Right on Cleveland to Commonwealth, left to Fairgrounds

You will enter Fairgrounds and follow directions to VIP Parking.

VIP CREDENTIALS:

Your wristband is your credential to access the exclusive VIP area. Do not lose it. Do not take it off at any time. Do not tug, pull or chew on it. There are no replacements if lost, so wear it like it’s your expensive watch that your favorite person in the world bought you. Your souvenir VIP laminated-ticket allows you entry into the festival, but you MUST always wear the VIP wristband at all times and to be allowed entry the VIP area - no exceptions.

GUEST LIST:

If somebody told you you’re on the guest list and to check in at VIP, they lied to you. We’re sorry and hope their nose grows, but this is not the correct location if you are on the guest list. Let’s face it. You’re already getting in free, so you don’t get all the cool free stuff. At the main gate, look for the signs saying GUEST LIST. You’re still our guest, so we’ll take care of you. No worries.
 
I AM NOT 18+: If you purchased your VIP ticket and just now realized you can not get in because you’re under 18, contact the appropriate location you purchased your tickets from (Front Gate Tickets or Fifth Element).

Front Gate Tickets: 888-512-SHOW (7469) | Fifth Element: 612-377-0044

 

PRESS + PHOTO

Can I bring my camera? ​Yes, “point and shoot” photo cameras are allowed, but NO VIDEO cameras. In addition, ALL professional cameras will need a press/photo pass.

What is a professional camera? Any camera with removable lenses.

To get a photo pass, you MUST be affiliated with a credible print or online publication (your Flickr and Instagram accounts do not necessarily qualify you) and submit your credentials. Due to the overwhelming amount of media inquiries, we are kindly asking all outlets to fill out THIS SOUNDSET 2017 PRESS REQUEST FORM. Our PR team will let you know as soon as possible if your request has been approved. In the meantime, if you have any further questions or concerns regarding this, please reach out to press@soundsetfestival.com.

 

VENDING

So you have the freshest shop in the Twin Cities or any other product, service or organization, and you want to vend at Soundset­? We can make this happen.
Send us an email to vending@soundsetfestival.com with VENDING included in the subject line and we will have our super VENDOR specialist reach out to you with all the details. No taxidermy or hunting vendors please. J­-Bird is for the animals.

 

FOOD & BEVERAGE CONCESSIONS

Food & Beverage Concessions requests should be sent to foodandbev@soundsetfestival.com - Please include FOOD AND BEVERAGE in the subject line. The application process for Food And Beverage vending for Soundset 2017 is now closed.

1. YES, there is beer at Soundset.
Do you know how many people come from Wisconsin? You need to be 21+ to be allowed to consume alcohol at Soundset. If you’re from Canada or Europe, you still need to be 21+. Don’t ask why; It’s some weird USA thing. Beer is available in BOTH General Admission and VIP areas. Please drink responsibly. Drunk drivers are not Hip Hop, please be safe people!

2. YES, there will be locations on site that will provide FREE tap water for you to stay hydrated throughout the day. ​For the record, we had free water last year, too!

3. So you’re a master chef with the greatest veggie tacos in the world and want to be a food vendor at Soundset... Well, we all love tacos, so please send all food vendor inquiries to foodandbev@soundsetfestival.com. Include FOOD AND BEVERAGE in the subject line. The application process for Food And Beverage vending is now closed!

4. It’s true, Soundset will have vegetarian/vegan options available for our healthy and animal-friendly people.

 

CAR SHOW

If you have a custom car, truck, or motorcycle that you would like to be included in the 10th annual Soundset Custom Car Show, please send all your questions and inquiries to carshow@soundsetfestival.com. Phil will get back to you! Space fills up quickly!

Registration Online:
Online submissions now open for the 2017 Soundset Custom Car & Bike Show! If you would like to submit your custom ride for consideration please complete the online form.

 

B-BOY / B-GIRL BATTLES

How do I enter the B-Boy / B-Girl Battle at Soundset? Email iamcros1@aol.com. Or you can sign up at www.udeftour.org 

How many people per battle? 5 people per group.

How long are the rounds? Preliminaries will be done the day prior to Soundset at a location to be announced.   

Is there an age limit? No age limit, but smaller children should be accompanied by an adult.  

 

SKATE SHOWDOWN

Familia Skate Shop Soundset Showdown –​ To pre-register to skate on site as part of the Annual Skateboard Showdown at Soundset, please contact Familia Skate Shop at 612-353-6930.

For information, you can also check out @familiask8shop on Twitter or Instagram, or visit their website at familiaskateshop.com

 

DIRECTIONS + PARKING

Updated VIP + GA parking maps will be coming back soon. Please check back later!

From the NORTH:  Take Snelling headed South to Larpenteur and turn right at Larpenteur, follow signs.

From the SOUTH: Take Snelling going North to Larpenteur turn left follow signs

From MPLS and WEST: Take 94 east to 280 go North to Larpenteur. Right at Larpenteur until you see signs and right into the parking lots.

From East: Take 94 headed West to Snelling, North on Snelling to Larpenteur and left to parking lot signs

FROM THE AIRPORT: Take MN 5 East to Snelling Avenue, then turn left and head north. Soundset will be on your left.

1. Where is the State Fair Grounds? Well, if you’re standing in front of Fifth Element in Minneapolis, it’s 7.8 miles and less than 15 minutes drive. Take I-94 East to Snelling Avenue, then turn left and head north. Click HERE to head to Google Maps and map out your own route to Soundset!

2. Parking. When you get a ticket to Soundset, you get a parking spot. That’s right party people, NO extra parking fees. So, get your carpool on and help save the planet!

3. VIP Parking Info: Your parking pass is your ticket. If you do not have an actual ticket, you MUST bring a printout of your ticket order from Front Gate Tickets. This document must say VIP with your confirmation number. Show the document to the friendly parking attendant and you are now in VIP parking!

4. Can I ride my bike to Soundset? YES, you can bike to Soundset this year! Our friends at Fulton will have an organized team to help guide you the morning of the show, as well! More information soon!

5. My Mom, Dad or Uncle Jesse will be dropping me off at Soundset, is there a drop off point? Yes, there will be a parent drop off location. Please stay tuned for the Soundset map for exact location for drop off and pick up.